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TopQM CQI Combi of AIAG CQI-8 / CQI-14 / CQI-19 for users

ID 03-111
Language English
Clock 1 day

In this 1-day seminar you will learn everything you need to know about the CQI-8 / CQI-14 and CQI-19 quidelines. This combined seminar includes the most common customer requirements related to the IATF 16949 from the American OEM environment. Our CQI experts respond individually to your needs and teach you the following topics in a practical way in the seminar.

Seminar contents


Aim of the CQI-8 / Layered Process Audit
- Planning / Audit Scope / Implementation
- Audit question classification
- Audit execution and follow-up 

Aim of CQI-14 / Automotive Warranty Management
- The Warranty Management Process (8 phases)
- Lessons Learned / Preventive Approach / Implementation
- Continuous improvement PDCA
- Assessment Tool 

Aim of CQI-19 / Subtier Supplier Management Process
Supplier management
Supplier release and development
AIAG CQI-19 Supplier Readiness Checklist
Group work and exchange of experience

Target group

Practitioners, process owners, PSCR employees (mwd): the audit team, purchasing, project management, supplier development and complaint management.


No special prior knowledge is required.

Seminar documents

Paper copy of TopQM-Systems seminar materials


Each participant receives a certificate of participation "TopQM CQI Kombi CQI-8 / CQI-14 / CQI-19 for Users"