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Practical workshop on error management (8D, Ishikawa, 5 Why)

ID 02-270
Language English
Clock 1 day

In this one-day workshop specifically for operational teams, we will teach you the essential basics for applying the 8D report system in defect management and the Ishikawa methodology. Our experts will focus on the specific requirements of your work and offer practical insights into the following topics.

Seminar contents

  • Error costs
  • Complaint processing
  • 8D report system
  • Problem solving technique 5 Why 
  • Root cause analysis according to Ishikawa
  • 0-defect objective
  • Group work and practical examples

Target group

Automotive suppliers, project managers, project team members, advance quality planning and work preparation personnel, sales personnel, project and production supervisors, inspection and process planners, supervisors, auditors, technicians, quality managers, engineers, series producers, merchants, developers, quality supervisors, quality administrators, quality management officers, managing directors, skilled workers from the processes


Basic error management knowledge.

Seminar documents

PDF copy of TopQM-Systems training material


Each participant receive a certificate of attendance.

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